The inbox sorted before 7 a.m.
Sixty emails a day, an hour of sorting every morning, one important request lost each month. Now: filed on arrival, replies drafted for approval, urgent cases flagged the same day.
See the case and the videoYour partner in automation success
I automate the repetitive tasks of Quebec businesses: emails sorted and filed, supplier invoices entered, payment reminders sent when due. Custom-built systems, tested on your real data before they go live.
01Who it's for
Your team spends too much time
- Sorting the
info@inbox every morning. - Re-entering supplier invoices into the accounting system.
- Chasing customers who haven't paid.
- Copying form answers into a spreadsheet.
- Looking for a document everyone knows exists somewhere.
- Other manual tasks.
Taken one at a time, they only last a few minutes. Put end to end, they easily eat up several hours a week without anyone noticing — and none of them calls for judgment: only attention and regularity. That is exactly what a machine does better than a person.
I work with small and mid-sized businesses in Quebec, run by people who know their trade and have no wish to learn one more piece of software. The system settles into the tools you already use, under your own accounts.
02The difference
Three things that set me apart
Nothing goes live before you've seen it run.
The system first runs on your real data and shows you what it would have done, without sending or changing anything. You approve, then we switch it on.
Your data stays with you.
Everything runs in your tools, under your accounts: nothing passes through an account of mine. The processing is built to stand up to Quebec's Law 25, and your governance follow-ups can be automated too.
Everything belongs to you.
Your account, your access, your files. You receive the complete system, its documentation and the connection guide. I hold none of your passwords.
03Training
Raising your team's skills
An automation project succeeds when the team is on board. The people who live with the system every day need to understand it: what it does, what it doesn't do, and what to look at when something is out of the ordinary. That is why training is part of the delivery, not a box to tick.
And if you want, we go further. Your team can learn to maintain its own automations, and even to build new ones, with today's assisted development tools. You then depend on no one — not a vendor, and not me.
04My approach
How I work
Frank conversations, and the intention to work together for a long time. A first well-chosen system pays for the second; that is how automation stops being a project and becomes a habit.
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The audit
We look at your tasks together: where the time goes, what costs the most in money or in delay. I tell you frankly what is worth automating, what isn't, and where to start.
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The proposal
A short document, in your words: what I understood, what it costs you today, what I propose to build, what is included and what isn't. Three levels depending on scope. I recommend one.
StartOne automation, one straight path.GrowthA system where several automations talk to each other.ScaleA complete business system, with its rollout and the team's training. -
Development, testing, installation
I build in your account, under your access. The system then runs in observation mode on your real data and shows you what it would have done. You approve, we switch it on, I hand over the documentation and I train the person who will live with it. The first weeks of operation are monitored.
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Supervision
The goal is not to replace anyone: a person always keeps the final say. A draft rather than a sent message, a label rather than a deletion, an alert rather than a decision. And the gain is never total — a one-hour task drops to fifteen minutes, not to zero. What remains is judgment, and it stays with you.
05The pitfalls
How to fail an automation project
The recipe is simple, and it works every time. Four steps, not to follow.
Buy a tool first.
ChatGPT, Make, a CRM, an "AI agent", because you heard about it, a competitor uses it or a salesperson dropped by.
Automate the task that gets on your nerves.
Not the one that costs the most: the one that annoys.
Speed up a single step in the chain.
The others become bottlenecks, and in the end the customer waits as long as before.
Count the hours saved.
Never ask where they went.
82%
of executives are more optimistic than a year ago about what these tools will bring them
6%
see the result in their numbers
This is not a caricature. BCG measured it in 2026 with more than 2,000 executives of large companies: 82% are more optimistic than a year ago about what these tools will bring them, and 6% see the result in their numbers. With budgets no small business will ever have. So it is not a question of money: it is a question of order.
What the 6% do differently fits in one line: one task at a time, the most expensive one, simplified before being automated, measured in dollars or in days rather than in hours. That is the order I work in.
Source: BCG, August 31, 2026 (2,360 executives, 16 countries, companies with revenue of 100 million US dollars or more).
06Projects
Systems I've built
None of these systems is a showcase. They run, and you can watch them work on video.
Invoices that enter themselves and chase themselves
Supplier invoices read and coded to the chart of accounts, anomalies flagged, outgoing invoices generated and chased when due. All in a single workbook.
See the caseThe audit that finds the passwords hidden in your automations
An automation built in a hurry often contains keys in plain text and triggers open to anyone. An automated audit sees it in minutes.
See the case and the video
07In all honesty
No flashy office. Results.
I work alone, from Montreal, and I bring in specialists when a project calls for it. What I can show you is not premises: it is systems in operation, explained in two and a half minutes, and what I write every week about the pitfalls and good practices of automation in small business.
08Write to me
Where do you lose time in your business?
Twenty minutes, no commitment. Describe the task that costs you the most, in money or in delay. I answer in person, and I tell you frankly whether it is worth automating, including when the answer is no.
Twenty minutes, no commitment